SeeM

AI Driven Online Exhibition

AI Education

SeeM - AI Driven exhibition

0->1 Web App Design

[Project Overview]

Content

[Highlights]

Content

[Timeline]

June 2024- December 2024

[Industry]

AI Education

[Platforms]

Desktop

[My Role]

Product Designer

[Team]

4 Engineers

3 Instructors

2 UI/UX Designers

1 Producer

[Problem Framing]

Problem Statement

Content

Alex Johnson

Freelance Graphic Designer

Content

Age: 29

Location: New York City

Tech Proficiency: Moderate

Gender: Male

[Goal]

Exploring various art forms and historical contexts

Learn more about art without feeling overwhelmed

Connect artistic concepts with own design work

[Frustrations]

Struggle to understand artworks

Takes too long to find interesting artworks

Overwhelmed by information or cluttered layout

[01] Starting from a clean slate

⭕ Ambiguity in Product Requirements Document
  1. The product’s nature—website or web app—was unclear at the start.

  2. Only key features were defined, leaving room for interpretation.

Refine the Product Requirements Document (PRD).

To address the ambiguity in the product requirements, I collaborate with lead designers to refine the Product Requirements Document (PRD) and mapped out the site architecture of the webapp:

🧠 Establishing a Cohesive Visual Direction
  • Began by researching best practices to define a mood board that aligns with the product vision.

  • Identified two common types of web services: web apps and websites.

Propose early concepts as conversation starter
  • Designed Home and Search page wireframes for both web app and website formats, comparing interaction flows and content hierarchy.

Brought clarity to the product strategy.
  • Collaborated with the PM to refine the Product Requirements Document (PRD) for clearer direction.

[02] Refine key features

Took ownership of three pivotal pages: Home, Search, and AI Curation.

Early concepts informed high-level directions, but they also revealed many challenges and complexities.

Conducting user testing for early concepts
  • Ran online user testing with an interactive Figma prototype.

  • Synthesized user feedback with the design team to refine concepts.

Home Page
⭕ Website: Poor navigation
  • Unclear CTAs, interactions, and button states caused navigation confusion.

  • The landing page lacked emphasis on AI-generated exhibitions.

⭕ Web app: High dev effort
  • Resizing artworks for new exhibitions posed challenges.

  • Heavy information density on artworks page leading to cognitive fatigue and reduced engagement.

  • Product team prioritizes showcasing exhibitions over individual artworks.

✅ Iterations: Clear and scalable navigation
  • A web app is a more suitable option to support the full functionality of the product.

  • Clarified three main tabs to highlight key functions: Curated Exhibition, Art Piece, and Exhibition Generation.

  • Made CTAs more explicit (e.g., clarifying “Learn More” vs. “Enter Exhibition”).

Search Page
⭕ Confusion between generic search and AI-driven search functions
  • Users were confused by the current AI-driven search function, as they expected it to operate like a generic search function.

✅ Iterations: Two Distinct Entry Points
  • I proposed to the product manager that we implement two types of search functions: a generic search and an AI-driven search. The latter generates exhibitions based on user input using AI.

  • Additionally, the layout of the search page needs to be rethought. I propose separating the AI generation feature from the generic search function to minimize user confusion and clearly differentiate between the two functionalities.

🤔 How to help users easily discover contents through generic search?

Our site features diverse content—curated exhibitions, artworks, artists, and art movements—making it potentially difficult for users to search what they need efficiently.

🧠 Categorize existing content and research best practices
  • Define what materials users can access on our platform.

  • Researched best practices to structure and categorize contents for better discoverability.

    • Google Arts enhances its dropdown menu with icons, making it easier for users to identify various content categories.

    • Slack’s dropdown interface incorporates multiple tabs, allowing users to easily switch between different content types.

✅ Propose differnet solutions and get buy-ins
  • Proposed multiple design solutions to improve filtering for generic search results.

  • The final design shows clear pathways to relevant content, which enhances user experience by making navigation clearer and reducing any potential confusion between categories.

[03] A fully comprehensive design deliverable

Prototyped key interactions to enhance clarity and alignment
  • Designed simple animations and interactive prototypes to keep users engaged while exhibitions are being generated.

Clear design deliverable for engineering handoff
  • Created detailed user flows to guide development and ensure seamless user interactions. See below examples:

Consistent Visual Language & Reusable Components
  • Collaborated with lead designers to build a design system, ensuring visual consistency in the web app.

[Outcome]

MVP Key features rollout.
26% reduction in user friction after design iterations.
Increased design efficiency by 42% by creating a scalable design system.

[Key Learnings]

As a designer, taking initivate is key.

I used to feel nervous in meetings, afraid my designs would be rejected or changed a lot by the PM. But after this project, I’ve learned how to explain my ideas clearly, convince others, and stand up for my design decisions.

Always provides more than one solution.

People are rarely fully satisfied with just one option—and sometimes, they don’t even know exactly what they want. I think one of the most valuable parts of being a designer is thinking beyond what’s obvious, exploring ideas others may not have considered, and visualizing them to spark meaningful conversations with the team.

Be brave, question the brief.

When I was at CMU HCI, this mindset is encouraged in almost every design class, where professors constantly push us to challenge assumptions. It’s easier to do in school, but much more challenging in the industry. It takes real effort to question things professionally—like how to frame concerns without sounding difficult, or how to back up your thinking with research and user needs.

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Made by Iris Zhang

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